Before work starts
If a paid service request is cancelled before review or processing begins, refund requests can be considered after deducting payment gateway or administrative charges, if any.
After work has started
Once consultation, drafting, filing preparation, submission support or follow-up work has started, professional fees may become partly or fully non-refundable based on the stage of work completed.
Government fees
Government filing fees, statutory charges and third-party disbursements are generally non-refundable once paid, submitted or committed for the application.
How to request a review
Clients can request a refund review by emailing help@besttrademarkregistration.com with their name, payment reference and service details. Our team will review the request and respond through the registered contact channel.